I buy HP computers for my business (12 units on order as I type), and yet, I am unable to get HP support on the phone today. The erroneous malware warnings continue to persist, even after the 'solution' of uninstalling the HP software and reinstalling it.Ģ. The solution for everything is to uninstall the HP Smart driver, yet that solves few of the problems. In my experience, the support from HP for Apple products is waning rapidly. We would like to encourage you to post a new topic in the community so our member will be able to help you as well, here is the link to post. Please contact us here on the HP Support Forum or directly by email ( Please include the model name of your printer, connectivity type (network or USB) and operating system country and language.See the Scan section in the support document above.Double click on the HPSmart.PKG file to launch the installer and follow the prompts to install and launch HP Smart app. Click on the Downloadbutton.Ģ) You should see a HPSmart.PKG file download into your Downloads folder. Locate HP Smart in Applications then drag HP Smart icon into the Trash.ġ) Open Safari, enter the URL then enter in the model name of your printer then hit Search. Click on the Finder then from the tool bar select Go then Applications. If you are still experiencing issues, please let us know either here in the forum or email us directly at you are having problems with the app at start-up, please exit and uninstall the app, then re-install it from ġ. Here are some common issues we’ve seen in the reviews and potential solutions. You can set up new HP printers, as well as monitor and order supplies. HP Smart for Mac helps you to set up, scan, print, and manage your HP printer. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.

Notebook Hardware and Upgrade Questions.

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